COVID-19 Information - Updated July 1, 2020

CUSTOMER CARE

We are open with limited appointment availability and strict guidelines in place for the safety of our staff and customers. We are adhering to the Governor of North Carolina's guidelines for retailers, and as such we are able to accommodate only a limited number of appointments and guests at any given time.

As we are open by appointment during this time, appointments for brides who have not yet purchased their dress require a credit card on file to schedule. The card will be charged $50 ONLY in instances where the appointment is cancelled with less than 48 hours notice.

As a courtesy, we request that any appointment changes or cancellations be made at least 48 hours in advance of the appointment. To change or cancel your appointment, please call us at 704-547-4208.

WHAT WE NEED FROM YOU

If you or your guests have been traveling domestically or internationally we are asking that you do not come in until you have been clear of any symptoms for 14 days.

Reschedule your appointment if you or your guests are not feeling well or have been at risk of exposure to COVID-19.

If you or your guests have had symptoms of cough, runny nose, fever, sore throat, or difficulty breathing, we ask that you postpone booking an appointment until those symptoms have been gone for 14 days.

Help us create social distance by limiting your guest count to two.

Brides and guest are required to wear a mask to your scheduled appointment. Masks should be worn into the boutique and you and your guests will be asked to wash hands upon entering the showroom. 

Please be understanding during this global health crisis that our staff is doing the best they can to help you and prioritize safety.

We look forward to meeting you in preparation for your special day. 

PAYMENT METHODS

- Credit / Debit Cards
- Cash

- No Checks

 
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Charlotte, NC         |
|         Fort Mill, SC

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